FAQ

How do I make a purchase?
Browse our online store, select your desired items, add them to your cart, and proceed to checkout. Simply fill in your details, choose a payment method, and place your order.

 What payment methods do you accept?
We accept all major credit/debit cards, PayPal, and other secure payment methods for your convenience.

 Is my payment information secure?
Yes, we use industry-standard encryption to keep your personal and payment details secure.

 How can I track my order?
Once your order is shipped, you will receive a tracking number by email to monitor the status of your package.

6Can I change or cancel my order after placing it?
You can modify or cancel your order within 24 hours of purchase. Please reach out to our customer support team as soon as possible.

Do you ship internationally?
Yes, we offer international shipping. Delivery times and shipping costs will vary depending on your location.

What is your return and exchange policy?
We offer a 30-day return policy for unused and unworn items. Please ensure items are in their original condition and packaging. Check our Returns page for full details.

 How do I contact customer service?
You can reach us through our contact form or email us directly at support@cozzytrends.com. We aim to respond within 24-48 hours.

 Do you offer discounts or promotions?
Yes! Be sure to sign up for our newsletter or follow us on social media for the latest discounts and special promotions.